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sahabat333 Privacy Policy

Our Privacy Policy explains how we handle the account details and wallet records connected with your sahabat333 access, including activity linked to DANA, OVO, GoPay and QRIS.

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CONTACT ROUTES

Ask About Your Privacy Policy

A clear support path matters when you want to understand a record rather than guess what happened. From your account, use the available support contact route and include the email or phone detail linked to your login, the relevant date and the payment reference if your question concerns DANA, OVO, GoPay or QRIS. We use those details to locate the right record without asking you to send a full password or security code.

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Account data request

Ask us which account details are held for your sahabat333 access and why they are used. Include the contact detail attached to your account so we can verify the request before discussing login history, phone verification or linked wallet records.

Payment record question

If a DANA, OVO, GoPay or QRIS reference looks unclear, send the transaction date and reference through the account support route. We can check the matching status while keeping your password, one-time code and full wallet credentials out of the message.

Correction or deletion

You can ask us to correct inaccurate account data or explain whether a deletion request can proceed. We first confirm ownership through the account contact path, then consider records needed for security, payment matching or a duty that depends on local law.

DATA HANDLING

How We Protect Account Details

Privacy work is tied to ordinary account actions, so our process follows the data created at each step.

Account security

We use your phone verification and sign-in details to help confirm account access. Never send us a password or one-time code. If a device path looks unfamiliar, contact support from the account route so we can examine the session without exposing private credentials.

Payment references

For DANA, OVO, GoPay and QRIS, we handle references and status details needed to match a payment with your account. We do not need your wallet password for that check, and you should remove unrelated personal details before sending a receipt.

Cookies and storage

Cookies or device storage may retain session preferences and support essential sign-in behaviour. You can adjust cookie controls in your browser, although removing necessary storage may require you to verify your account again when returning.

Retention approach

We keep account, security and payment records for the period needed to operate the requested service, investigate misuse, resolve a support matter or meet a legal requirement. When a record is no longer needed for those purposes, our process moves it toward removal or restricted storage.

Requesting changes

If your name, phone detail or other account data is inaccurate, contact us through the account support path with the requested correction. We may ask for a verification step before changing anything, protecting the account from an unauthorised alteration.

Policy contact

Questions about this Privacy Policy can be sent through the same support contact route used for account help. Tell us whether you are asking about cookies, account access, a wallet reference, retention or a data request so the right record can be located.

Privacy Policy Questions For Indonesia

These Privacy Policy answers address the points that usually matter before you open an account: what we collect, how wallet references are used, how you can request a change and what happens when access is restricted. If your situation is specific, use the account support route and include only the details needed to identify the record.

It covers information connected with your account access, phone verification, device sessions, support messages, cookies and payment references. That includes records used to match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with your account.

We use payment references and status details to reconcile a transaction, not your wallet password. When you contact us about DANA, OVO, GoPay or QRIS, do not include a password, one-time code or unrelated credential in the message.

Use the support contact route inside your account and ask for an account data request. Include the contact detail linked to your login and a clear description of what you want to know; we may verify ownership before sharing records.

Yes, you can request a correction when an account detail is inaccurate. Send the request through account support, identify the field that needs changing and complete any ownership check we require. Changes may be limited where a record is needed for security or law.

Cookies and device storage can remember session settings and support essential sign-in behaviour. If you remove necessary storage, you may need to verify your account again. Browser controls let you manage optional storage while essential access functions may still require it.

We retain records for the time needed to support account access, examine security issues, resolve payment questions or meet a legal requirement. Retention can differ by record type. You can ask support which category applies to a specific account or payment reference.

Yes. Access, eligibility and some data requests depend on local law. Where local law permits, we follow the choices described in this Privacy Policy and explain any limit that affects your request through the account support contact path.

Related Pages

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